On the basis of participatory research with service providers, service users, and external actors in Guatemala, Mozambique, and Nicaragua, we have developed a novel framework to describe and assess the quality of services for women and girls who have experienced violence against women (VAW survivors). The framework (1) provides a practical definition of quality, and (2) offers a structure to assess the effectiveness of services for VAW survivors in a development context. It can be adjusted to various situations, as well as to the different needs of service providers and of those who design, monitor, and support VAW programmes.
The full article is available here:
http://www.tandfonline.com/doi/full/10.1080/09614524.2013.809696