Urban management and public-service provision in Chittagong, Nairobi, and Sao Paulo

As markets are increasingly deregulated and government control over public service provision loosens, so the importance of effective urban management is growing. No longer directly providing urban services, governments should now, the author argues, perform an `enabling' role, planning and co-ordinating provision. Werna reports on case studies from Bangladesh, Kenya and Brazil, and discusses the common problems faced in these very different urban environments and how local government authorities can work to close the growing gulf between service management and provision.